Transform insights into action: A VoC program is only as effective as the actions it inspires. Brands must leverage real ...

It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

Bartending is a serious profession that calls for serious strength, speed, and skill — not unlike a superhero. Here are five ...

Wendy’s navigated a pressured fast-food category in 2024 on three fronts—technology, innovation, and breakfast, the latter of ...

In this article, we share a timeline of our monthly "bites" for 2024 applicable to companies in FinTech. The Consumer Financial Protection Bureau ...

Samsung Sri Lanka has officially launched the highly anticipated Galaxy S25 Ultra, Galaxy S25+ and Galaxy S25, setting a new ...

Discover why the words “Thank goodness!” may cause you to tremble during this unexpectedly rambunctious, comedic jaunt. | ...

Syracuse native Tom Kenny, the iconic voice of SpongeBob SquarePants, stopped by Syracuse University on Feb. 11.

But one building block of that episode has survived for nearly 50 years: the commercial parody that follows the host’s monologue. Back in October of 1975, George Carlin’s routine about the differences ...

An inauspicious start to my cartooning career led me down a path with less ink, more oil and hundreds of extinctions ...