Earlier this year, Southwest Airlines made the controversial decision to end its longstanding policy of allowing two free ...

Dhaka: A new ranking by InsureMyTrip has named the best-and worst-airlines for wheelchair accessibility in 2025, shedding ...

Southwest's new $35 bag fees violate core behavioral psychology principles, potentially costing more in customer loyalty than ...

Jefferies upgraded Southwest Airlines (NYSE:LUV) to Hold from Underperform in a note Tuesday, following meetings with senior management, citing renewed confidence in the carrier’s operational overhaul ...

Southwest’s most iconic perk end Tuesday. While it has received flak from customers, executives hope bag fees will shore up ...

Southwest Airlines will begin charging for checked baggage on Wednesday, according to CNBC. The change marks the first time in over 50 years that Southwest passengers will face checked bag fees, a ...

Southwest was the only major US carrier that allowed customers to check in two bags at no cost. The airline said it will ...

J.D. Power Southwest Airlines has the highest customer satisfaction rate in the ... which was met with fiery backlash from loyal customers. On the other side, Frontier Airlines, Spirit Airlines ...

Southwest Airlines is bringing a major shift to its long-standing customer-friendly policy. Starting Wednesday, the airline will begin charging passengers for checked luggage ...

Southwest Airlines has been the subject of many negative headlines over the past few weeks after ending its longstanding policy of free checked baggage for customers, and the company faced a new ...

Southwest Airlines stunned ... and now, Frontier Airlines is seizing the opportunity to capitalize on the resulting consumer backlash. This week, the ultra-low-cost carrier is offering a free ...