Investigators have recovered the cockpit voice recorder (CVR) from the crashed Air India flight, a key step in uncovering what caused last week's deadly accident. The London-bound Air India aircraft,

Air India's Chairman N. Chandrasekaran on Monday told staff that last week's plane crash that killed at least 271 people should be a catalyst to build a safer airline, urging employees to stay resolute amid any criticism.

The crash happened just weeks after the company cut a deal with the U.S. government to avoid taking criminal responsibility for a pair of deadly crashes in 2018 and 2019.

Mr Jignesh and his family have been doing the rounds of the Civil Hospital in Ahmedabad, trying to find details of his 22-year-old niece - one of the 242 passengers that died in an Air India plane crash earlier that day.